Home' Kings Seeds : July 2016 - June 2017 Contents Kings Seeds Catalogue 2016/17 < 67
HOW DO I ORDER FROM THE CATALOGUE?
The process is ver y simple. After you have had a good prowl through each section, list your choices on the ORDER
FORM in the middle of the catalogue. Use the catalogue numbers given for each variety and in the quantity column
simply tell us how many packets of each you would like.
The price codes are listed in the information bar (A-B -C) and these relate to the packet prices on the Order Form.
Add up the totals, include your handling charge, complete your contact details and then send your order to us
with your payment. Don’t forget to include your EMAIL ADDRESS if you have one so that we may contact you
more easily with information.
A fresh order form is sent out with every order processed so you can relax as you will always
have an order form to hand.
PLEASE NOTE: As we do not issue receipts, please keep a copy of your order!
HOW DO I PAY FOR MY SEED ORDER?
We are happy to accept cheques, money orders, credit cards
(Visa or Mastercard) or even 80c stamps for orders under $10.
Please note that if you wish to use your credit card then
a minimum order of $15.00 (excluding handling) will apply.
WHEN WILL I RECEIVE MY ORDER?
Once we have your order and payment we will process and despatch it on the same day that we receive it. However during the peak season
orders may be delayed until the following day because of heav y demand – more customers like you trying to get their seeds before others do!
To speed up the process please ensure that you complete your address as thoroughly as possible. Use your Postcode if you know it and ensure
that you advise your Rural Deliver y Number if you have one. If you have access online you can find your postcode by visiting the following site
w w w.nzpost.co .nz and entering your details in the Address and Postcode Finder.
WHAT HAPPENS IF MY SEED DOESN’T GROW?
Our guarantee to you as a Customer of Kings Seeds! If you are dissatisfied with our seed, we will promptly replace it within one year of
purchase. Please send us the seed packet and any unused seed if possible. Ever y gardener knows that results depend on weather, soil and
cultivation, so we limit our liability in all instances to the purchase price of the seed.
WHAT IF YOU SELL OUT OF WHAT I WANT?
Please remember to choose some alternatives as, occasionally owing to heav y demand or crop failure, we will need to substitute for the variety
ordered. If you list some alternatives this will ensure that you get what you want. Other wise we will substitute by using our own judgment or
send a credit for use against future orders. If you do not wish to receive alternatives please advise this to us by ticking
the appropriate box on the order form.
WHEN YOU BUY SOMETHING FROM KINGS SEEDS, HAVE PEACE OF MIND
THAT YOU ARE MAKING A GOOD CHOICE!
The entire team at Kings Seeds is dedicated and friendly and we all offer a considerable amount
of experience and expertise to the business. You can rest assured in knowing that you are
buying seed from a company that knows what they are on about. We are growers and gardeners
ourselves and can relate closely to our customers, understanding your questions and concerns.
To put it simply we are on the same page as you! It is our policy to review and monitor our
range to meet the demands of both mail order and wholesale customers alike, thus
maintaining Kings Seeds’ guarantee of 100% customer satisfac tion.
WHY DO YOU WANT MY EMAIL ADDRESS
AND MOBILE PHONE NUMBER?
Two reasons. Firstly, to enable us to contact you should there be any problems
with your order. Secondly, to keep you up to date with any specials and
competitions on of fer and to send you a newsletter each month packed full
of great gardening ideas.
It is our intention to supply completely accurate detail . However, we do make
mistakes! We reser ve the right to adjust or amend seed counts, price codes
or any other detail as necessar y.
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